Business Administration Apprentice Level 2

Published: 3 weeks ago

An exciting opportunity has arisen for a dynamic, confident individual with a can-do attitude. The successful candidate will work as part of the Client Support, ensuring an excellent level of customer care to both internal and external clients is experienced at all times.

To work as part of the Client Support Team you will need to.

  • Provide both frontline and operational support in centre and at events and promotions when required. 
  • Provide administration and support.
  • Offer high quality administrative, client support and front of house duties.

Duties to include:

To carry out administration duties such as filing, photocopying, mail sorting as well as those of a nonroutine nature which may involve information/materials of a confidential nature and which may require a degree of interpretation and initiative

Take a proactive role in the day to day administration of the centre and the events held there. This includes processing Room Booking, Virtual Business Address & Hive Membership forms, maintaining a professional setting, ensuring meeting rooms and communal areas are always of a high standard and the facility is always presented at its best

Make sure meetings held in our centre always run smoothly including room settings, Audio visual equipment, refreshments, visitor greetings etc

Provide support for organising and running events, workshops and associated promotional activity across all sites

Provide client support to Clients, Tenants & Hive Members at all times

To promptly respond to customer and general enquiries via telephone, email and other forms of correspondence

To contact clients, tenants & members via telephone or email as required or directed.

Take responsibility for ensuring the Eventbrite pages are correct and up to date, as well as monitoring and process bookings received from these

Be responsible for keeping the website information up to date and accurate

To log Facilities Management information received on Max Panda, as required in conjunction with the Operations Manager

To undertake any other duties as required by the Company from time to time, if these duties are of a greater level of responsibility or skill that those required in the post, then full training and appropriate supervision will be given

To work after hours and weekends where reasonably required

Click here to apply