Customer Service Sales Apprentice (Kingswood - Hull)

Published: one month ago

Deadline for Applications: Friday 23rd April, 2021

This Hull based estate agents are looking for a highly motivated individual who has the drive and passion to start a career in the estate agency industry within this forward thinking, fast-paced, highly customer focused environment. The successful candidate will be trained in the role of sales negotiator as the apprenticeship progresses therefore a genuine interest and commitment to the industry is paramount.  

The role will be extremely varied, undertaking all aspects of general administration with responsibilities to include:

  • Deal with all customers both internally and externally in line with our company values and customer service charter.
  • To ensure communication with all prospective buyers and sellers; is accurately documented utilising internal IT systems.
  • Production of client packs and office admin, including customer valuation packs and office post.
  • Management of office windows
  • Diary Management and confirmation of customer appointments
  • To continually establish client’s needs and keep accurate and timely records.
  • To maximise all opportunities in the generation of new business and the promotion of Mortgage and conveyancing services.
  • Ensuring all property advertising is approved and accurate.
  • Maintain excellent verbal and written communication levels with other staff members and clients.
  • Follow up Viewings and feedback to vendors via email and telephone.
  • Book and Follow up valuation appointments
  • Pro-actively seek new business opportunities utilising the CRM System
  • Manage daily customer enquiries, via telephone, walk-ins and Internet leads.
  • To comply with all organisational policies and procedures 
  • To ensure compliance with all industry regulations.
  • Assisting other areas of the business where necessary.
  • Carry out viewings in line with company guidelines.
  • To undertake any other duties that may be reasonably required of you within the limits of your role

If you would like to discuss this vacancy you can speak to Louise Sutton by calling 01482 253 300 or email .(JavaScript must be enabled to view this email address)

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