Operational Support Apprentice (Hull)

Published: 3 months ago

Deadline for Applications: Sunday 24th October, 2021

If you DREAM big, WORK hard, and BELIEVE that you can do anything you put your mind to, then OTE Construction would like you to join their team and grow your career with them. You will provide high quality administrative support with the development and processing of all learner and employer documentation. Apply now to kick-start your career!

Please note the weekly wage will be reviewed and increased throughout the duration of the apprenticeship subject to meeting performance targets. 

Main Responsibilities

  • Ensure all learner and employer documentation are checked for accuracy, followed up appropriately to enable correct inputting and updating of the management information system
  • Maintain accurate and auditable records, including financial controls, ensuring contract and funding requirements are met
  • Maintain and improve management systems
  • Maintain up to date knowledge of funding requirements
  • Preparation of learner files in association with individual contracts
  • Accurate and compliant preparation of leaver files
  • Support the production of accurate and timely performance reports
  • Support the team members with general and specific administrative support, including filing, photocopying, and scanning
  • Send and receive electronic information
  • Ensure that correspondence from the organisation is of the required standard and tone
  • Prioritise workload, be flexible to changing deadlines and pay close attention to detail
  • Operate information technology effectively, especially Outlook and Microsoft Office including Word and Excel
  • Treat confidential information correctly
  • Work effectively with all team members
  • Answer incoming telephone calls, direct callers, deal with queries, take messages and forward as appropriate
  • Handle internal and external enquires (including employers and learners, both via telephone and face to face) providing effective and efficient customer service
  • Undertaking other administration duties as dictated by the needs of the organisation

If you would like to discuss this vacancy you can speak to Paul Robinson or Vikki Piper by calling 01482 253 300 or email .(JavaScript must be enabled to view this email address)

Click here to read more about the vacancy and to apply

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