Position title
Service Accommodation Apprentice - RF Living (Grimsby)
Description

Are you motivated and enthusiastic, eager to start a career in supporting property management? RF Living are looking for a self-motivated individual to join their team. This is an excellent opportunity to gain hands-on experience in property management within the fast-growing service accommodation sector.

What will the apprentice be doing?

The role includes but is not limited to:

  • Meet and greet guests upon arrival, ensuring a warm and welcoming experience.
  • Maintain regular communication with property owners, updating them on bookings and property status.
  • Address and resolve guest enquiries or issues promptly, ensuring a positive guest experience.
  • Conduct quality checks of properties before guests arrive, ensuring they are clean, well maintained, and meet company standards.
  •  Liaise with cleaners to arrange cleaning schedules and address any concerns regarding property cleanliness or maintenance
  • Assist in setting up properties for new listings, including staging and photographing for marketing purposes.
  • Maintain accurate records of bookings, property inspections, and maintenance activities.
  • Assist with the coordination of property check-ins and check-outs, ensuring smooth transitions between guests.
What training will the apprentice take and what qualification will the apprentice get at the end?

As part of the Level 3 Business Administrator Apprenticeship Standard, you will learn the knowledge, skills and behaviours which will support you for your end-point assessment.

You will take part in a combination of activities, such as face-to-face classroom-based sessions, remote learning sessions, work shadowing and online learning, to support your learning and development and compile a portfolio of evidence.

The successful candidate will be required to undertake training sessions with Avant Skills Academy every other week throughout the length of the apprenticeship. If you have not achieved a GCSE grade 4 (C) in English and maths, you will be required to complete Functional Skills Level 2 in English and maths.

At the end of the on-programme learning, you will be required to undertake an End-Point Assessment (EPA) to demonstrate you have met the occupational standard.

This includes:

  • Apprentice showcase
  • Practical observation
  • Professional discussion
  • Project presentation
What is the expected career progression after this apprenticeship?

Future progression with the company. You could be promoted and progress within the company

You could also become self-employed as a partner in a firm or set up your own agency.

Desired skills and personal qualities
  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Administrative skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Patience
Qualifications
  • GCSE English (Grade (Grade C/4) desirable
  • GCSE Maths (Grade (Grade C/4) desirable
About the employer

At RF Living, we believe that true luxury is found in the details. That’s why we go the extra mile to ensure our properties offer not just a place to stay, but a place to thrive. Our spaces are designed to provide a sense of home, with a welcoming atmosphere that invites you to relax, unwind, and make the most of your time with us.

Annual Wage
£11,648 Per year
Working Week
Monday to Friday 9am to 5pm Total hours per week: 35 hours a week
Expected Duration
16 Months
Possible Start Date
October/November 2024
Date posted
6 September 2024
Apprenticeship Standard
Business administrator Level 3
Apprenticeship Location
BJB House, Estate Road 1, South Humberside Industrial Estate, Grimsby, North East Lincolnshire, DN31 2TB
Apprenticeship Factsheet
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