Who is the Apprenticeship for?
This occupation is found in organisations, large and small, in all sectors, and within public, private and voluntary organisations. Organisations of all types are increasing applying digital technologies across all their business functions to maximise productivity. The demand for people who can support and implement these digital operations and digital transformation projects is increasing. Similarly, organisations of all types are increasingly supporting their service users through online and digital channels, as they develop omni-channel approaches to meeting customer needs, deflect traditional telephone and face-to-face contacts and to reduce costs.
This programme is ideal for people who want to learn and progress in a new role, or for if you already have a job, it is for those who are looking to retrain or upskill. It is ideal for those looking to develop their skills.
What will you learn?
Apprentices will follow the Digital Applications Technician route. You will be expected to help your organisation and its internal users to maximise the use of digital technologies and adapt to and exploit changes in technology to meet organisation objectives. You will help your organisation maximise productivity to ensure effective use of digital office technologies, productivity software, digital communications, including collaborative technologies, and digital information systems to achieve objectives.
As part of the apprenticeship you will complete the knowledge, Skills and Behaviours required to achieve the apprenticeship standard:
How will you learn?
You will attend Avant Skills Academy on a fortnightly basis where our Programme Tutor Assessors (PTAs) deliver high-quality face-to-face to learning to ensure you have the knowledge, skills and behaviours required to achieve your apprenticeship.
Your PTA will also visit you in the workplace to deliver high-quality face-to-face to learning and undertake assessments.
As part of the programme, there also may be an element of remote working and learning.
Those completing the Digital Support Technician apprenticeship will be recognised for entry onto the BCS, the Chartered Institute for IT, Register of IT Technicians confirming SFIA level 3 professional competence.
You may also undertake the following roles:
How to Apply